Terms of Service

1. Acceptance of Terms

By accessing and using Item Exchange Marketplace ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.

2. User Accounts

You must create an account to use most features of the Platform. You are responsible for maintaining the security of your account and for all activities that occur under your account. You must provide accurate and complete information during registration.

3. Listings & Transactions

• You may list items and services for sale, exchange, or both.
• All listings must accurately describe the item or service being offered.
• You are solely responsible for fulfilling your obligations in any transaction.
• Prices listed should be fair and transparent.

4. Prohibited Items & Conduct

The following are strictly prohibited on the Platform:

• Illegal items, stolen goods, or contraband
• Weapons, drugs, or controlled substances
• Fraudulent or misleading listings
• Harassment, abuse, or threats toward other users
• Spam, phishing, or malware distribution
• Circumventing the Platform's escrow or payment systems
• Creating multiple accounts to manipulate ratings

5. Escrow & Payments

For purchase transactions, payments are held in escrow until the buyer confirms receipt of the item or service. The Platform acts as an intermediary and does not guarantee the quality or condition of items. Disputes can be raised within the transaction flow.

6. Disputes

Either party in a transaction may initiate a dispute if issues arise. The Platform will review disputes and may mediate a resolution. Final decisions on disputes are at the Platform's discretion.

7. Ratings & Reviews

Users may rate and review each other after completing a transaction. Reviews must be honest and based on actual experience. The Platform reserves the right to remove reviews that violate these terms.

8. Limitation of Liability

The Platform is provided "as is" without warranties of any kind. We are not liable for any losses, damages, or disputes arising from transactions between users. We do not guarantee the quality, safety, or legality of listed items or services.

9. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. Users may also delete their accounts at any time. Upon termination, any pending transactions will be handled according to our dispute resolution process.

10. Changes to Terms

We may update these terms from time to time. Continued use of the Platform after changes constitutes acceptance of the new terms. We will notify users of significant changes via email or in-app notification.

11. Contact

If you have questions about these Terms, please reach out through our community forum.